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As I write this, I find myself reflecting on the remarkable journey we’ve all been on. When Mike, Steve, and I founded the company, nearly two decades ago, we named our company Artesian, after a certain type of well that draws water from the ground using natural forces. We wanted to automate the extraction of value in much the same way, albeit from unstructured data from the web, social media and the news (when digital news was just getting going). What started as a business intelligence platform aimed at transforming how companies leveraged insights to have better conversations every day, became a platform that facilitates better decisions every day, something much bigger than we could have ever imagined.
A few years ago, we took a bold step acquiring and joining forces with Justin Fitzpatrick and the team at DueDil, pioneers in company intelligence and KYB. This move not only brought invaluable talent and technology into our fold, but it also set the stage for our rebrand to FullCircl - a name that embodies our mission to create a truly end-to-end customer lifecycle platform. More recently, the acquisition of W2 Global Data Solutions, working with Warren Russell and team, leaders in KYC and AML compliance, helped us strengthen our capabilities with the addition of onboarding orchestration, giving regulated companies a complete toolkit to identify, acquire, verify, onboard, and monitor customers seamlessly.
Today, I’m incredibly excited to announce another milestone in our journey: FullCircl is now part of nCino. This acquisition marks a pivotal moment for our company, and it’s an opportunity, I believe, will benefit every customer, employee, and partner.
Why nCino?
For those who may not know, nCino is the leading provider of intelligent, best-in-class banking solutions, providing financial institutions with a comprehensive platform that brings together people and data and enables financial institutions to enhance strategic decision-making, risk management, and customer satisfaction. Our relationship with nCino has been building since we formally partnered in 2023, working together to integrate FullCircl’s capabilities into their intelligent platform. During this time, it became clear that our combined strengths could offer something truly special to the financial services community.
Our shared customers - including some of the UK's leading financial institutions and innovative digital banks - are already seeing the benefits of this collaboration. By joining forces with nCino, we are now positioned to deliver even greater value, expanding the reach of FullCircl’s frontline, onboarding, due diligence, and risk monitoring capabilities across Europe.
What This Means for You, Our Customers
As a FullCircl customer, you can look forward to significant enhancements in the services we provide. Our powerful business-rules engine, developed through years of collaboration and input from industry pioneers, will be part of a global platform that simplifies the complexity of onboarding while helping to ensure regulatory compliance. Imagine faster onboarding, integrated workflows, and access to real-time business data - all within a single system of record that streamlines your entire customer lifecycle, from acquisition to ongoing monitoring.
The joint proposition between nCino and FullCircl is about more than just software integration; it's about transforming how you engage with your customers. Together, we will offer a solution that not only makes compliance easier but drives profitability and growth for your business.
For the financial institutions we share with nCino, this acquisition enhances our combined capabilities and empowers your teams with even more tools to serve your customers better, faster, and with greater transparency. The FullCircl platform will now be complemented by nCino’s global reach and resources, making it possible for us to deliver even more value to your business.
We remain deeply committed to serving our non-financial businesses across various industries including insurance, gaming tech and telco. Many of you have leveraged FullCircl's capabilities to enhance business development efforts, reduce risk exposure and understand your customers and markets in your own unique contexts. Rest assured, these offerings will continue to be an integral part of our solution portfolio, and we will maintain our focus on helping all our clients - whether financial or non-financial - achieve their growth and compliance goals.
A Message to Our Team
To the entire FullCircl team, I want to extend my deepest gratitude for your dedication, sacrifice and focus. From the early days of Artesian to the strategic acquisitions of DueDil and W2 Global Data, you have been the driving force behind our success. This acquisition is a testament to everything we’ve achieved together. And now, as part of nCino, we have the opportunity to make an even bigger impact, on a global scale.
Our work is far from over - this is just the beginning of a new and exciting chapter. nCino values the innovation and expertise that each member of our team brings, and together we will continue to move forward at pace, delivering more powerful functionality for the frontline, unique onboarding capabilities, smarter compliance, and solutions that accelerate growth for our customers.
The Road Ahead
This acquisition marks an important step in our shared journey with nCino. With their support, we are ready to bring even more ideas and innovation to the table. We’ll be expanding our reach across Europe, bringing new capabilities to regulated institutions of all sizes, and continuing to push the boundaries of what’s possible in client lifecycle management. The challenges are widespread, complex, and rapidly changing, and I am personally excited about continuing to find innovative ways to help our customers solve them.
Whether you’re a long-time FullCircl customer or new to our platform, rest assured that our commitment to your success remains stronger than ever. Together with nCino, we are ready to provide you with the tools, data, and insights you need to thrive in a rapidly changing regulatory environment.
Thank you for your continued trust and support. I am, and we are, excited to enter this next phase looking forward to the challenges and opportunities that lie ahead.
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Andrew
CEO & Co-Founder, FullCircl
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