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Boosting your investment
Our vast suite of face-to-face, digital and bespoke training solutions are designed to help you optimise your use of our platform. It covers everything from onboarding enablement, and product training; helping you become a super user. The common objective of all our courses is to help you make the most of your FullCircl investment, and have the best user experience possible.
What’s more, our courses are CPD-accredited. This allows you to accrue development hours and remain constantly up to date with the latest industry standards, techniques, and knowledge you need to drive continuous value.
Transforming your team
Our Training and Enablement team are constantly evolving to stay ahead of the latest learning and development trends - such as personalised and interactive learning, micro-learning and bite-sized content, soft skills training, and continuous development techniques which adapt with you and your needs.
Evolving with you
So, what’s new with the team, and what does this mean for you?
Time for a refresh:
Following the merger with W2 and the expansion of our range of advanced AML, KYC and IDV tools, we had a total refresh of all our courses. We’ve also significantly broadened our suite, which now includes:
- Essential training to help you get set up for success.
- Advanced training which takes you on a continual learning journey, constantly equipping you with the skills to drive growth with compliance solved.
- Two new LinkedIn courses to help you become an established thought leader, increase engagement, and forge effective networks and collaborations.
- Bespoke training…
Personalised learning experiences:
Ahead of the curve, our training sessions are not generic programs, but instead bespoke learning experiences designed to cater to the needs of our diverse range of learners, preferred styles, and unique business and market-specific needs. A one-size-fits-all approach simply doesn’t resonate anymore, so we continuously work to improve our range of personalised learning experiences - recent offerings have included needs-based courses such as identifying underinsurance, insight-led outreach, and cyber security focused initiatives.
Broader consumption options:
As well as face-to-face, virtual and self-paced e-learning, we’ve recently introduced bite-sized training. This micro-learning technique delivers content in small, focused chunks and has been proven to drive up engagement and knowledge retention, and make continuous learning more manageable. Our new hybrid approach to training is designed to map and mirror your own modern working environment.
Monthly lunch and learns:
We’ve introduced a new range of 30-45 minute lunch sessions (held on the second Wednesday of every month) covering soft, professional and practical skills and mental wellbeing. Sessions include ChatGPT, PowerPoint perfection, Excel essentials, presenting with impact, LinkedIn 101, task and time management, and working from home optimisation.
BIBA Webinars:
Following the success of our BIBA facility, we’ve teamed up to host a range of free interactive webinars to help generate new leads, initiate timely engagement with clients, prospects and industry thought leaders, and increase revenue. These sessions attracted more than 250 delegates each, and received the highest satisfaction scores in delegate feedback among all BIBA webinars.
More post-learning support:
We’ve expanded our range of post-training support options to include mop-up sessions, informative PDFs, bite-sized videos, and session recordings. This helps us cater to diverse learning styles and needs, and ensure you always have the resources your require at your fingertips.
But we’ve not stopped there…
When we succeed, our customers succeed
We know that our success helps drive yours. This is why we introduced the new FullCircl Leadership Enablement Programme, designed to help our own team develop essential leadership skills through a structured, interactive approach.
The course consists of six core modules where participants explore self-leadership, learn to create a supportive environment by addressing unconscious bias and fostering trust, and establish clear expectations and goals. Emphasis is placed on building strong individual and team relationships, delivering effective feedback, and mastering coaching techniques.
The FullCircl Training and Enablement team is committed to helping you stay at the forefront when it comes to starting smarter, to grow faster with compliance solved. Our effective and accessible training solutions support you in creating dynamic user experiences, empowering skills development, and help you and your business continually evolve.
To find out more about how we can help maximise your investment in FullCircl, get in touch. Or why not see us in action by joining one of our complementary public training sessions.
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