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TRIAL YIELDS IMMEDIATE SUCCESS
Neil Lloyd, Managing Director at FBC Manby Bowdler had worked with FullCircl before and seen the results it could deliver, he undertook a 4 week try-out and the results delivered both in terms of time saved and improved client engagement guaranteed stakeholder buy-in from the firm’s 29 partners.
FullCircl has now been rolled out across the firm from employment, family and planning teams to litigation who are using it in a variety of ways:
Firstly, to deepen relationships with current clients, keep abreast on what is going on within their businesses, to ensure that they are engaging with them in meaningful ways across the customer lifecycle.
Secondly, to identify and attract new business. FBC get a complete view of the markets that matter to them in seconds and increase qualified opportunities.
Thirdly, to encourage greater collaboration across the firm so that they can identify and fulfil any opportunities in client legal service requirements.
By investing in FullCircl, FBC Manby Bowdler LLP is embracing the competitive advantages of data science, investigating new avenues for the delivery of tangible commercially beneficial outcomes for both its clients and its practice.
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