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Helping banks grasp the SME growth opportunity
SMEs account for 99.9% of the business population. But 56% of those SMEs require credit to innovate and grow, and 44% need funding immediately to meet operating expenses. Supporting SMEs so that they survive and thrive presents a significant opportunity for banks, however, it’s an opportunity that remains elusive due to the challenges of serving them successfully and cost-effectively.
FullCircl has partnered with nCino, the Banking Operating System built by bankers for bankers, to improve the speed, efficiency, and profitability with which banks acquire, onboard, and serve SME customers.
How does this partnership help customers?
Combining FullCircl and nCino delivers a streamlined, and data-driven end-to-end journey for your staff and customers. From the first interactions with your potential customer, to the booking of their loan, FullCircl x nCino helps banks to acquire and serve SME customers more effectively:
Supercharge onboarding
Eliminate manual tasks and duplication to cut onboarding times from weeks to minutes, whilst also enhancing the customer experience.
Improve efficiency
Enhance the operational efficiency of your credit practices through better collaboration, tasks automation and digitalisation of manual and paper-based processes.
Increase commercial opportunities
Stay on top of changes to a customer’s information at all times and deliver more tangible, commercially-beneficial outcomes for SMEs. Let your front office spend more time building relationships with their customers.
Reduce cost to serve
Remove friction, reduce cost, and realise more benefits for staff and the customers they serve, through the consolidation of your legacy systems in a single platform.
Reduce risk and increase value
Collect and consolidate data on a single platform, spot issues and act on opportunities that help build, strengthen, and expand customer relationships.
How it works
From onboarding to loan booking, FullCircl’s Customer Lifecycle Intelligence and nCino’s advanced cloud-based Banking Operating System together streamline all customer and employee interactions, and provide a fast, seamless, and data-driven customer experience all within a single API-powered platform integration.
Onboarding
- Customer Identification Process
- Risk Scoring
- Customer Due Diligence & Escalation
Product Origination
- Application & Structuring
- Underwriting
- Fulfilment
Monitoring
- KYB Refreshes
- Proactive Credit Monitoring
Trusted by Changemakers
Mettle
Reduction in the average account opening time from 24h to 5h with FullCircl
Metro Bank
94% faster onboarding with FullCircl
AIB
63% increase in the speed of loan decisions with nCino
ThinCats
Faster loan process allowed ThinCats to write a year’s worth of loans in 3 months with nCino
Want to learn more? Watch the FullCircl x nCino demo video here.
Take part in our pilot programme.
We have limited spaces for early access to our new onboarding solution. Speak with us today to discuss how you can participate.
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