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The PayQuicker Story
PayQuicker was experiencing several customer experience pain points as a result of its heavy reliance on manual KYC and identity verification processes.
“We were experiencing a number of pain points before partnering with W2,” said David Jarmusz, Compliance Officer. “We were wasting resources on slow manual KYC and document verification processes. To support our expansion both in the UK and across Europe we needed a solid eKYC solution.”
PayQuicker considered many suppliers, but it was W2 that came most highly recommended by its banking partners.
PayQuicker is now fully integrated with W2’s eKYC, KYB and document verification solutions through a single API access point. Not only has this eliminated manual processes, saving huge amounts of time and resource, to deliver frictionless onboarding journeys for both banks and payees. But it also ensures PayQuicker has a best practice approach that guarantees it's always one step ahead when it comes to delivering superior customer experiences in the stringent and ever-changing regulatory payments landscape.
“From the initial demo to implementation W2 has been there to provide the support and guidance to fulfil our needs,” concludes David. “Apart from their superior regulatory compliance software, the best part of working with W2 is the relationships we have built with the entire team. They are always engaged and provide us with the latest industry best practices and updates in an ever-changing regulatory landscape. I look forward to working with them in the future.”
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