REPORT

2025 State of Identity Verification

Within this report, we present data from over 1000 consumers and 450 businesses in more context and detail. Above all, this paper highlights the huge blind spots around onboarding, and how these wasted opportunities could be costing you over 38% of new customers.

Identity verification may feel like a small cog in the wheel, but it sits right at the heart of the consumer journey for many regulated industries. It's usually one of the first interactions with the brand for a customer, but our study uncovered that for almost a third of new joiners, it's also their last.

Supporting the full customer journey

Our proprietary technology and agnostic approach to data provides regulated entities with all the tools required to achieve compliant growth.
01

Identify & Acquire

Access the insights you need to approach new prospects and markets with confidence.

02

Verify & Onboard

Securely onboard new customers with a full suite of automated IDV software.

03

Retain & Grow

Keep customers for life by utilising in-life monitoring and reasons to engage.

Our services

Solutions fit for every use case

Relationship management

Forge stronger client connections

Elevate your client relationships with sales and sector intelligence software designed to supercharge your B2B prospecting efforts. With access to data on over 5 million companies in the UK, you can identify high-potential leads and build stronger, more personalised connections. 

Our automated engagement signals and email alerts keep you informed on key customer activities, ensuring you never miss an opportunity to nurture and grow client relationships. 

Stay ahead of the competition with actionable insights and tools that transform your approach to relationship management, driving retention and repeatable business growth.

  • Completing a new Company Search (for Contacts already stored but not yet enriched)

  • Repeating the Company Search in order to update fields with the latest data

  • Tracking and Un-Tracking the Company

  • Starting a Screening or viewing status of a Screening

  • Enable or Disable News Feed

Compliance and risk

Supercharge compliance and mitigate risk

Navigate the complexities of regulatory compliance and rising customer onboarding expectations with a single identity verification platform.

Access global Know Your Customer (KYC), Know Your Business (KYB), Anti-Money Laundering (AML), document verification, and fraud prevention solutions to ensure you meet stringent compliance standards and provide seamless customer onboarding and monitoring.

Protect your business from potential threats, designed to safeguard your business and customers, whilst enhancing reputation. Simplify compliance processes and mitigate risks with a single platform built to adapt to your needs.

  • Completing a new Company Search (for Contacts already stored but not yet enriched)

  • Repeating the Company Search in order to update fields with the latest data

  • Tracking and Un-Tracking the Company

  • Starting a Screening or viewing status of a Screening

  • Enable or Disable News Feed

Procurement

Drive procurement success

Optimise your procurement strategies with advanced business intelligence tools, tailored to identify the critical insights you need.

Gain comprehensive information into over 5 million companies in the UK, enabling you to identify and engage with the best suppliers for your business needs. Streamline procurement processes with data-driven decision making, ensuring you secure the most reliable and trusted partners.

Our platform empowers your procurement team to make informed choices, enhancing supply chain efficiency and driving overall business growth.

  • Completing a new Company Search (for Contacts already stored but not yet enriched)

  • Repeating the Company Search in order to update fields with the latest data

  • Tracking and Un-Tracking the Company

  • Starting a Screening or viewing status of a Screening

  • Enable or Disable News Feed

Financial crime

Enhance financial crime protection

Defend your business against financial crime with powerful identity verification and anti-fraud solutions.

Leverage comprehensive KYC, AML, and document verification services to detect and prevent fraudulent activities in real-time. Stay ahead of bad actors with advanced anti-fraud insights and alerts, ensuring your business remains protected from even the most complex fraud tactics.

By integrating our single platform into your compliance stack, you can maintain the highest standards of security and compliance, safeguard your business and reputation, and proactively fight financial crime.

  • Completing a new Company Search (for Contacts already stored but not yet enriched)

  • Repeating the Company Search in order to update fields with the latest data

  • Tracking and Un-Tracking the Company

  • Starting a Screening or viewing status of a Screening

  • Enable or Disable News Feed

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The benefits of using FullCircl

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300%
more finance-ready leads
Empower your sales people to know who to call, when, and what to say.
55x
Return on investment (ROI)
See value early and often by providing your team with actionable methods to grow.
94%
faster customer onboarding
Strengthen compliance through a low-code rules engine to automate your policies.
20%
increase in match rates
Access a data agnostic approach to global data sources, reduce false positives, and prevent fraud.

"The chief advantage for the onboarding team of using FullCircl has been efficiency. Whereas before they relied on manual data gathering, either via Companies House, creating reports or having clients fill in forms, they can now pull the information they need instantly and verify it."

Koray Okumus
UX Designer, Circooles
Katie Ives
Head of Digital Onboarding, Santander UK

"FullCircl offered the opportunity to build a more focused customer intelligence approach - find more customers, engage with them in a highly relevant way, and acquire them faster for an accelerated growth journey."

Koray Okumus
UX Designer, Circooles
Anthony Heywood
Head of Marketing, PIB Group

"We looked at a range of KYC providers across the UK, Europe, and US, but we selected W2 by FullCircl for several reasons. They had the right approach for quick and easy setup, and importantly they offered a wide range of KYC checks as well as the functionality to scale up more features as we expand our offering and range of services in the future."

Koray Okumus
UX Designer, Circooles
Glenn Smith
CEO & Founder at Roqqett

"BT Local Businesses have generated 7047 new opportunities in the last 12 months with a sales opportunity of £35.1m directly attributable to the insights delivered by FullCircl."

Koray Okumus
UX Designer, Circooles
Paul Evans
Regional Director at BT

"Over recent years, operators have been urged to review and update their policies, procedures and controls for combating money laundering considering the latest guidance with various gambling regulations. With W2 by FullCircl providing our AML screening and monitoring solution, we can identify potential risks faster and take remedial action whilst reducing unnecessary false positives."

Koray Okumus
UX Designer, Circooles
Geoff Maggs
Director of AML at Entain

"Through our partnership with W2 by FullCircl we've built a scalable self-service onboarding solution. The broad access to data empowers instant approval of applicants and delivers the high level of regulatory oversight needed to support our entry into new markets."

Koray Okumus
UX Designer, Circooles
Darren Upson
VP of small Business at Soldo
Identify & Acquire

Why FullCircl?

FullCircl exists to improve commercial effectiveness while empowering clients to satisfy regulatory requirements and make informed decisions about their customers.

A process proven to help you succeed

A tried and tested engagement framework that aligns our team to your strategic objectives and demonstrates the ROI you can expect.

A customer promise that's got your back

Our customer promise ensures you see value early and often, through accredited training and enablement programs, backed by a guarantee.

Data sources you already trust

We work with official data providers, credit reference agencies, and select premium partners to deliver a trusted, single source of truth.

Built for the enterprise and the entrepreneurial

Trusted by 7 of the top 10 banks and 8 of the top 10 biggest insurers as well as
digitally-native start-ups and challenger brands.

Get in touch

Discover what FullCircl can do for you

Book a 15 minute meeting with our Insurance Success Director

Contact us
Let's talk

Awards and recognition

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Country coverage

Our identity verification services encompass data from around the globe. Wherever you plan to grow your business, rest assured FullCircl has you covered.
246
countries & territories
365m
entities
99.9%
uptime
300m
checks per month
6000+
documents supported
6bn
API calls annually